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Free shipping on orders over $50!

FAQs

Frequestly asked questions:

  • How do I stay up-to-date on Gray Bird new arrivals? Join the Gray Bird Boutique facebook group, where new arrivals are posted FIRST! Or download the Gray Bird Boutique App!

 

  • How much is shipping? Shipping is free for orders over $50. Otherwise shipping is $4.50. Free local pickup is offered to customers in Johnson City, TN. 

 

  • What is your return policy? Most items are eligible for return. Items can be returned for store credit only. Items can be returned within 2 weeks, after you receive your shipment. Only NEW, unwashed/unworn/resellable items will be accepted for refund or store credit. Items not eligible for return include: FINAL SALE items, accessory type items (earrings, necklaces, scarves, etc.), holiday themed items, and custom orders.

 

  • How do I return an item? If your item meets the above return requirements, please return your item by shipping to:

                                                           Gray Bird Boutique

                                                           3101 Browns Mill Rd, Suite 6, #316

                                                           Johnson City, TN 37604 

Please include your name in your return address or on a note inside your shipment. You are responsible for return postage and lost items will not be refunded, therefore purchasing postage tracking is recommeded. If you are local and would like to return, without paying shipping, please email customer serivce at emily@graybirdboutique.com for the local return address.